Shuvitz™ – Return & Refund Policy

Due to the nature of our products and hygiene standards, all sales are final.

At Shuvitz™, every product is carefully handcrafted, inspected, and packaged before shipment.

Because our products are personal care and hygiene items, we do not accept returns, exchanges, or refunds once an order has been delivered.

This policy helps ensure that every customer receives products that are fresh, safe, and unused.

Order Issues

We are unable to offer refunds or replacements for:

• Incorrect shipping addresses provided by the customer.
• Orders marked as delivered by the shipping carrier.
• Normal variations in color, appearance, texture, fragrance, or finish that naturally occur in handcrafted products.
• Damage resulting from misuse, improper storage, accidents, or normal wear and tear.

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please contact us within 5 days of the delivery date at support@shuvitz.com.

Please include your order number and clear photos of the issue so we can review your claim.

If your claim is approved, Shuvitz™ may, at its sole discretion, provide a replacement, store credit, or another appropriate resolution.

Our Commitment

While we do not accept returns, our goal is simple:

Deliver exceptional products and an exceptional customer experience.

If something isn't right with your order, we'll do our best to make it right.

Contact Us

Trade Name: Shuvitz™
Phone: +1 (939) 775-1208
Email: support@shuvitz.com

Mailing Address:
HC04 BOX 17089
Camuy, PR 00627-0000
United States